Psychological First Aid (PFA) is a practical, flexible, and recommended approach to helping people in the immediate aftermath of trauma. It can be delivered by both lay and professional helpers.


PFA helps to reduce the initial distress and assists people to cope better in the days and weeks following a traumatic event, such as a disaster, workplace accident, or assault. Helpers trained in PFA ensure safety, provide emotional comfort and support, and offer practical advice and assistance to address people’s immediate needs.


In this workshop, you will learn core skills of PFA, including simple psychological strategies, and gain the confidence to provide assistance and support to individuals affected by trauma.


A comprehensive training manual with tools and handouts is provided.

Locations & Dates

Sydney March 17 2017 – Closed

Melbourne March 31 2017 – Closed

Canberra June 5 2017 – Closed

Brisbane June 16 2017 – Closed

Melbourne October 16 2017 – Closed

Sydney October 20 2017 – Closed

Course content

  • How people respond to trauma
  • Providing PFA safely and effectively
  • Listening and communication skills
  • Skills to help calm and support others
  • Looking after yourself


Who should attend?

  • First responders
  • Peer supporters
  • Crisis response team members
  • Disaster relief providers
  • Primary care, emergency, and mental health providers
  • Employee Assistance Program providers
  • Workplace managers and supervisors



1 Day Workshop


Continuing Professional Development

The training provides a total of 7 CPD hours



$330 (inc GST)